links for 2008-01-29
Monday, January 28th, 2008-
“Search words are hard, while customer carewords soft, emotional and value-driven. Sometimes it’s like running a relay, as search words pass the baton on to carewords when [arriving] at the website… We search for something, but long for something else”
-
Ruby-based regular expression parser, a handy way to test regular expressions as you write them.